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| Small Business Resources |
| Small
Business Resource Guide Looking
for information, direction or assistance for your business
-- career or otherwise? The Web is a gold mine of opportunity. We
offer a peek at several dozen of the thousands of sources online... |
| Are
SMBs the Belle of the Ball? Small
and medium-size companies could give e-business a big boost... |
| e-Brochures
Sometimes websites that are simple brochures can suit
a small business just fine... |
| Hiring
Online Small biz hiring via the web is
soaring. But can it work for you? |
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| Customer Service |
|
Delivering Beyond Expectations Unexpected problems always crop up during the fulfillment, packing, shipping, and delivery process. In order to keep the process flowing without a hitch, companies are initiating innovative applications and processes to optimize their fulfillment and logistics operations. |
| Smoothing
the Path Customer service has been
poor on the Web: myths about CRM, technologies to improve customer
relationships and strategies. |
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| Strategies |
| What
Works on the Web Find out why some e-business
models were doomed to fail; learn rules for e-business success; see
how some e-business sites are turning profits despite the dotcom flameout... |
| Seize
the Occasion! The Seven-Segment System
for Online Marketing. Internet marketing has been a shot in
the demographic darkness. Effective e-tailing must target not just
users, but usage — a methodology called "occasionalization"... |
| Step-by-Step:
Build Your First Web Site So you want to
set up your own Web page, but HTML and hyperlinks leave you at sea?
Start here. |
| e-Spend
Dilemma Is e-business a strategic weapon
to help companies gain competitive advantage, or is it all about fast
ROI? Smart companies strike the right balance... |
| When
and How to Outsource Your Web Hosting A
look at hosting options and the advantages of outsourcing. |
